Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Hospital Safety Protocols during Covid-19
To help ensure everyone’s safety, we have implemented added measures so our hospital team can continue to provide essential services to animals across Canada. We have implemented more intensive sanitation practices, a “closed waiting room” policy, telemedicine platforms, online ordering and other guidelines for physical distancing.
Last updated: June 26, 2020
With recent changes to restrictions on businesses, we are pleased to advise that effective June 5, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. Starting July 6, one person is allowed inside per appointment, as long as you have a mask.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. OPERATING HOURS
Beginning June 8, we will be resuming our normal business hours:
Monday - Friday: 7:30 am – 8:00 pm
Saturday: 8:00 am - 2:00 pm
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Halifax Veterinary Hospital